Thursday, August 8, 2019

Communicating at Work Essay Example | Topics and Well Written Essays - 250 words

Communicating at Work - Essay Example Proper communication is necessary to resolve conflicts that may happen among employees when job satisfaction decreases (Masters and Albright). When there is no communication between the supervisor and the subordinate, the former becomes oblivious to the latter’s needs and demands thus putting the latter under job stress which increases his dissatisfaction. This has bad effects on the organization in the long run. The manager has to remain informed about his employees and the only way he can do it is through communicating with them about what they want to get and what they need to do to achieve organizational goals. Workers need to communicate among themselves so that they can share views and ideas, and stay stress free. This is internal communication. External communication is also as much important which involves communicating with partners, shareholders and the customers. All this adds to the organization’s integrity and rapport which pays off in the long run in the f orm of employee and customer satisfaction. Works Cited Masters, Marick Francis, and Robert R. Albright. The Complete Guide to Conflict Resolution in the Workplace. USA: AMACOM Div American Mgmt Assn, 2002.

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